In accordance with Spanish Royal Legislative Decree 1\/2007 of 16 November (General Law for the Defence of Consumers and Users), you have the right to withdraw from any purchase made on this website within 14 calendar days<\/strong> from the date you receive your order, without giving any reason.<\/p>\n To exercise your right of withdrawal, notify us by email at info@folesgin.com<\/a> before the 14-day period expires. Include your name, order number, and the items you wish to return.<\/p>\n To be eligible for a return, the product must be unused, in its original sealed and undamaged packaging, and accompanied by the original purchase receipt or order confirmation.<\/p>\n Important notice regarding alcohol:<\/strong> Pursuant to Article 103(d) of Royal Legislative Decree 1\/2007, the right of withdrawal does not apply to opened bottles or products that by their nature cannot be returned. Alcohol is excluded from the general right of withdrawal once the seal has been broken.<\/p>\n Once we receive and inspect the returned product, we will process your refund within 14 calendar days<\/strong> using the same payment method as the original purchase. We reserve the right to withhold the refund until we receive the returned product or proof of shipment.<\/p>\n If you receive a defective, damaged, or incorrect product, please contact us within 48 hours<\/strong> of delivery at info@folesgin.com<\/a> with your order number and photos of the issue. We will arrange a free replacement or full refund, including return shipping costs.<\/p>\nHow to Exercise Your Right of Withdrawal<\/h2>\n
Conditions for Returns<\/h2>\n
Return Procedure<\/h2>\n
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Refunds<\/h2>\n
Defective or Incorrect Products<\/h2>\n
Contact<\/h2>\n